Merchant Solution Officer (SME Banking & Digital Platform)

Join PERSOL as a Merchant Solution Officer and play a pivotal role in driving digital adoption among SMEs in Bali’s thriving business landscape. This dynamic position focuses on tele-sales and customer engagement to promote our cutting-edge digital banking solutions. In this role, you’ll interact with SME owners daily, addressing their needs and guiding them through our platform’s features, such as QRIS, digital payments, and business analytics.

PERSOL is a leading fintech company in Indonesia, known for its innovative solutions that empower SMEs to thrive in the digital economy. Based in Bali, we are at the heart of Indonesia’s business hub, providing tailored financial services to meet the unique needs of local entrepreneurs. As a Merchant Solution Officer, you’ll be part of a team dedicated to transforming the way SMEs conduct business, helping them achieve growth and success.

With a competitive salary of USD 2800 - 3400, this is your chance to make a meaningful impact while enjoying Bali’s vibrant lifestyle. If you’re passionate about finance, technology, and helping businesses succeed, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

• Conduct tele-sales and in-person engagements with SME owners to promote and onboard them onto our digital banking platform.
• Provide personalized solutions and guidance on leveraging QRIS, digital payments, and business analytics to streamline their operations.
• Assist SMEs in setting up and optimizing their digital payment systems, ensuring seamless transactions and improved cash flow.
• Collaborate with the sales and marketing teams to develop and execute targeted campaigns that drive SME adoption of our digital solutions.
• Monitor and analyze sales performance, providing regular reports and insights to the management team.
• Stay updated with industry trends and emerging technologies to recommend innovative solutions to our SME clients.
• Build and maintain strong relationships with SME owners, understanding their business challenges and offering tailored advice.
• Participate in training sessions and workshops to enhance your product knowledge and sales skills.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum 2-3 years of experience in sales, business development, or customer service, preferably in the fintech or banking industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Excellent communication and interpersonal skills, with the ability to build rapport with SME owners.
• Strong analytical skills and the ability to interpret data to inform sales strategies.
• Familiarity with digital payment solutions, QRIS, and business analytics tools is a plus.
• Fluent in both English and Indonesian, with excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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