Service Frontline Officer - Bali

Bank KEB Hana Indonesia · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 5000000 - 8000000
Bank KEB Hana Indonesia is seeking a dynamic and customer-focused Service Frontline Officer to join our team in Bali. As a Service Frontline Officer, you will be the first point of contact for our customers, providing exceptional service and support. This role offers a competitive salary and opportunities for professional growth within a reputable banking institution.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service and support to clients.,Handle customer inquiries, complaints, and feedback effectively.,Assist in the processing of customer transactions and account management.,Promote and explain banking products and services to customers.,Collaborate with the team to achieve sales targets and service quality standards.,Maintain accurate and up-to-date customer records.,Ensure compliance with banking regulations and internal policies.,Participate in team meetings and training sessions to enhance service skills.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Banking, or a related field.,Minimum of 1-2 years of experience in customer service or banking.,Strong communication and interpersonal skills.,Familiarity with banking products and services.,Ability to work in a fast-paced and customer-focused environment.,Proficient in using Microsoft Office Suite.,Fluency in Indonesian and English is a plus.,Willingness to travel and work in different locations.

🛠️ Keahlian

Customer serviceSalesCommunicationProblem-solvingTeamworkTime management
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